Dubai based. UAE wide.+971 52 415 8800

WELLSTAR RELOCATION

Privacy Policy

Privacy questions? hello@wellstarrelocation.com

Effective Date: October 8, 2026

Company Name: Well Star Transport L.L.C S.O.C (operating as WellStar Relocation)

Website: wellstarrelocation.com

Welcome to WellStar Relocation. We prioritize the trust of our clients and respect your personal privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal details when you visit our website or utilize our relocation, transport, storage, and handyman services across Dubai and the UAE.

1. Information We Collect

We collect personal information that you voluntarily provide when requesting a moving quote, contacting us, or booking a service:

  • Contact Data: Full name, email address, mobile phone number, and physical addresses (pickup and delivery locations).
  • Service Details: Information regarding your move, including inventory details, property type (villa, apartment, office), and requested moving dates.
  • Communication Data: Messages, inquiries, feedback, or special instructions submitted through our website contact forms, email, or direct calls.

2. How We Use Your Information

WellStar Relocation uses your personal data strictly for legitimate operational purposes, including:

  • Generating accurate relocation quotes and estimates.
  • Scheduling, coordinating, and executing moving, storage, truck rental, or handyman services.
  • Communicating updates regarding your booking and handling community access or permit requirements.
  • Improving website functionality, customer service quality, and overall user experience.
  • Complying with UAE legal, regulatory, and RTA requirements.

3. Data Protection & Security

We employ robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. Access to personal details is restricted exclusively to authorized personnel directly involved in managing your moving service.

4. Sharing & Disclosure of Information

We value your privacy and do not sell, trade, or rent your personal information to third parties. We may only disclose necessary details under the following circumstances:

  • Operational Service Providers: Trusted partners or contractors who assist in executing logistics, transport, or handyman services.
  • Legal Compliance: When required by law, regulation, judicial proceedings, or UAE governmental authorities (such as Dubai RTA or community management entities).

5. Cookies and Tracking Technologies

Our website utilizes standard website cookies to enhance navigation, track basic site usage analytics, and improve overall performance. You can choose to disable cookies through your web browser settings, though doing so may affect certain features of the website.

6. Third-Party Links

Our website may contain links to external third-party websites or social media platforms (e.g., Facebook, Instagram, TikTok, WhatsApp). We hold no responsibility for the privacy practices, policies, or content of external third-party sites.

7. Your Rights

Under applicable data protection laws, you retain the right to:

  • Access the personal information we maintain about you.
  • Request corrections to inaccurate or incomplete information.
  • Request the deletion of your personal contact records, provided there are no active operational or legal obligations requiring retention.

8. Updates to This Policy

WellStar Relocation reserves the right to update or modify this Privacy Policy at any time. Any updates will be posted directly on this page with an updated effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: